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13-164/VIII - Describing the Relationships between Tourist Satisfaction and Destination Loyalty in a Segmented and Digitalized Market


  • Authors
    Bart Neuts, KU Leuven, Belgium; João Romão, VU University Amsterdam; Eveline van Leeuwen, VU University Amsterdam; Peter Nijkamp, VU University Amsterdam
  • Publication date
    October 11, 2013
  • Keywords
    Loyalty, E-services, ICT, Satisfaction, Destination Management
  • JEL
    L83, L86