17-087/VIII - Assessing Electronic Service Delivery in Municipalities

• Authors
  Tjerk Budding, School of Business and Economics, Vrije Universiteit Amsterdam; Bram Faber, School of Business and Economics, Vrije Universiteit Amsterdam; Raymond (R.H.J.M.) Gradus, School of Business and Economics, Vrije Universiteit Amsterdam; Tinbergen Institute, The Netherlands
• Publication date
  September 22, 2017

• Keywords
  e-government, municipalities, service delivery, local government, cost of services, empirical study
• JEL
  M15, H76, H79